Terms of Service

1. Agreement and contact

These terms cover the OfferTailwind website, workspace, and Chrome extension, operated by Alex Chen as an individual operator based in Halifax, Nova Scotia, Canada. They apply when published as effective and presented to you.

You must have the legal capacity to agree to these terms and authority to act for any organization you represent. The Privacy Policy explains how your information is handled. Agreeing to these terms does not replace separate permission needed for optional processing.

2. What OfferTailwind provides

OfferTailwind helps organize job-search projects, career information, resumes, reusable answers, applications, and reminders. Its extension captures supported job details and assists with application fields and resume and Cover Letter attachments. Available optional features include AI-assisted review, generation, polishing and job matching. Gmail synchronization is not enabled in the current public release.

Availability depends on the released version and configuration. Beta features, previews, and roadmap descriptions do not guarantee universal website support or future availability. OfferTailwind does not make hiring decisions or guarantee interviews, offers, job-listing accuracy, or continued availability of a role.

3. Accounts and permitted use

Provide accurate account information, protect your credentials, and notify the contact below if you suspect unauthorized access. Do not access another person’s account, evade security or usage limits, or interfere with the service.

Do not impersonate others, submit fraudulent information, infringe rights, distribute malware, send spam, or use automation for activity you are not authorized to perform. You are responsible for having the rights and permissions needed to use information about other people.

4. Your content

You retain your rights in resumes, profile information, answers, and other content. You permit OfferTailwind to host, store, reproduce, transmit, and process that content as needed for the features you use, service security, and applicable legal obligations, as described in the Privacy Policy.

This permission does not transfer ownership or create a general right to sell your content, advertise with it, or train unrelated models on it. It ends when content is deleted or the account is closed, except for processing still needed for disclosed backup retention, legal obligations, dispute resolution, or your instructions.

5. Review assisted actions and AI output

Review job details, destinations, resumes, answers, and AI output before use. Automated extraction, matching, and generated text can be inaccurate or incomplete. They do not verify your qualifications or legal eligibility, and you must not use them to invent experience or credentials.

A recruiting website may receive information as soon as fields are filled or a file is attached, before final submission. You control final application submission. Verify completion with the receiving website.

Saved snapshots, archived files, statuses, and reminders are organizational records, not proof of employer receipt or acceptance. Keep independent copies of important documents and confirmations.

6. Third-party services

Employers, job boards, authentication providers, AI providers, and other third parties have their own applicable terms and policies. Comply with the rules of websites you use. OfferTailwind does not authorize bypassing access controls or website restrictions.

Integrations and third-party pages may change or become unavailable. Links and imported information do not imply endorsement or affiliation. Verify important job details directly with the employer.

7. Fees

The current version does not provide payment checkout or subscription billing. Preview pricing and upgrade controls do not create a paid subscription.

Before introducing paid features, we will present the price, currency, billing interval, renewal, cancellation, and refund terms that apply. These general terms alone do not authorize recurring charges. Mandatory consumer rights remain applicable.

8. Availability and ending use

You may stop using OfferTailwind at any time. Where enabled, you can delete your account in Settings > Account, or request account closure through the contact below. Uninstalling the extension or signing out does not delete stored information; the Privacy Policy describes data handling.

Access may be restricted where reasonably necessary to address unlawful activity, security threats, material misuse, or legal requirements. You may contact the operator to request a review.

Features may change or be discontinued. To the extent permitted by law, the service is provided as available, without a promise of uninterrupted operation, error-free assistance, or a hiring outcome. Nothing here excludes rights, remedies, or liability that cannot lawfully be excluded.

9. Service materials and disputes

OfferTailwind software, branding, and service materials remain the property of their respective owners. You may use the service for its intended purposes, subject to these terms. Third-party and open-source materials retain their applicable licenses.

Contact the operator with concerns so that we can try to resolve them. This does not limit your right to seek a legal remedy or complain to a regulator. These terms do not impose mandatory arbitration, waive non-waivable rights, or select an unconfirmed jurisdiction.

10. Changes to these terms

Published revisions will identify an effective date. Material changes will be brought to your attention, and renewed agreement will be requested where required. Revisions apply prospectively subject to applicable law.

If a provision cannot be enforced, the remaining provisions continue to apply to the extent permitted by law. Feature-specific terms, if any, will be presented before use.